Common questions

How do I contact Toto?

How do I contact Toto?

Contact Us

  1. General Customer Service. 1-888-295-8134. [email protected]. Hours: 8AM to 8PM EST –
  2. Sales Support. Hours: 8AM to 5:30PM EST – Monday to Friday. For all other inquiries including sales support,
  3. Tech Services. 1-888-295-8134. [email protected].
  4. Contact Address. TOTO USA, INC. 1155 Southern Road.

Is Toto a US company?

( TOTO トートー 株式会社, TŌTŌ kabushiki gaisha), stylized as TOTO, is the world’s largest toilet manufacturer. It was founded in 1917, and is known for developing the Washlet and derivative products. The company is based in Kitakyushu, Japan, and owns production facilities in nine countries.

Which Toto toilets are made in the USA?

However, an increasing percentage of Toto toilets sold in America are partly or fully made locally at the TOTO USA factory in Morrow, Georgia. Many Toto toilet models with ‘II’ in the name are manufactured in the Georgia here in the US.

Is Amazon an authorized Toto dealer?

Fortunately, Toto now has its own authorized store on Amazon. Pros: Toto is the most established company in the space with the best reputation.

Do Toto toilets have a warranty?

1. TOTO warrants its plumbing products (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of one (1) year from date of purchase. TOTO will not charge for labor or parts in connection with warranty repairs or replacements.

Is TOTO a luxury brand?

A key question for Toto is who to target its luxurious bathroom technologies to. Because it is a luxury product, it approaches its target consumers based on affluence. It also targets business markets where price may not be as much of a factor as for individual consumers.

Are Toto toilets made in China?

In fact, our Morrow, Ga. factory currently produces one-piece porcelain toilets at a lower cost than our best factory in China. As a result, we’ve shifted our entire manufacturing strategy toward building factories closer to the regions where their products are sold.

Is Toto made in China?

Are Toto toilets any good?

One-piece Toto toilets have a smooth, appealing aesthetic that looks clean and functional. These toilets are shorter and take up less space but are usually more expensive than their two-piece counterparts. Two-piece Toto toilets have a separate tank and bowl.

Can Toto Washlets be repaired?

Please do not attempt to repair the wand yourself. Please contact TOTO Technical Support for information on how to get your WASHLET repaired. They can be reached at 1-888-295-8134 between 8am – 8pm EST Mon-Fri and pressing “4” when prompted.

How to contact Toto USA, inc.customer support?

Contact TOTO General Customer Service 1-888-295-8134 Sales Support Hours: 8AM to 5:30PM EST – Technical Support 1-888-295-8134 Contact Address TOTO USA, INC. International Inquiries (001) 770-282-8686

How to contact totousa washlet and shower products?

Products TechnologiesToiletsNEORESTWashlet+WashletSeatsFaucet & ShowerCommercialLavatoriesBathtubsBidetsCollectionsDiscontinued Contact Us For general feedback & inquiries, please contact us:

Where to buy replacement

ToiletsNEORESTWASHLET+WASHLETSeats FaucetsShowersCommercial LavatoriesBathtubsBidetsAccessories CollectionsDiscontinued Support Support > Support FormWarranty RegistrationProduct FAQ’sParts Distributors Service & Installation SupportTOTO Pro CatalogsConsumer PacketTrade Packet Where to Buy search Search Replacement Parts

Who is the founder of Toto USA Inc?

Our founder, Kazuchika Okura, had a vision more than one hundred years ago in 1912, before the concept of public sewage systems was widespread in Japan. After seeing more advanced systems overseas, he was moved to establish a ceramic sanitary ware laboratory to develop healthier and cleaner living spaces.

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