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What do Citizens Advice help with?

What do Citizens Advice help with?

Each year, Citizens Advice helps millions of people find a way forward. We do this by providing advice, education and support, and influencing policies and support that affect our clients. Everything we do – and the way we work – benefits individuals and society.

Do Citizens Advice call you?

Imposters claiming to be from Citizens Advice are cold calling people offering help with accident claims. We will never contact you to sell you something or, for example, to offer you a loan.

Are Citizens Advice experts?

Expert Advice We’re a team of subject matter experts who provide support to advisers on benefits, consumer, debt, employment and housing.

Are Citizens Advice useful?

We give advice to millions of people People rely on us because we’re independent and totally impartial. We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50. We help millions of people every year.

Can Citizens Advice help with housing?

Citizens Advice helps thousands of people with housing issues each year, from problems with poor quality housing to evictions and mortgage arrears. Our policy work covers all housing tenures, highlighting problems and providing solutions to help everyone have a safe and secure place to live.

What do Citizens Advice volunteers do?

Our admin and customer service volunteers contribute to the day to day running of the local Citizens Advice making sure that everything runs smoothly. These roles may involve welcoming clients face to face, answering the phone, filing, sorting post, and typing up information.

How do I recover from being scammed?

Here’s what the experts recommend you do as soon as you notice any suspicious activity or suspect that you have been scammed:

  1. Notify your bank or credit card issuer.
  2. Consider filing a complaint with the Federal Trade Commission.
  3. Document the details.
  4. Consider a credit freeze.

What do you do if you think you have been scammed?

Report Most Common Scams The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET).

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