Can I walk in for Genius Bar?
Apple Stores accept walk-ins for the Genius Bar, but wait times can vary widely depending on where you live, the time of day/week that you’re visiting. The two fastest ways to make a Genius Bar reservation are through its support page or with the Apple Support app.
Does Genius Bar take walk ins 2021?
No you don’t. While it is not required, you take a chance with a walk in. Many times Apple stores are extremely busy places, and those with appointments will get preference over a walk in. You can look up the store you wish to go to at the Apple web site and book the appointment online.
What can I do at the Genius Bar?
Their role is to help customers with Apple hardware, software and services. Following an appointment in the Genius Bar, most hardware repairs can be done on site, while longer repairs can also be shipped to repair centres, depending on expected turnaround time.
Where can I buy a phone in HKBN?
HKBN provides exceptional customer service, delivering a high quality service that you can expect all times. Smartphones available for purchase at the following shops: North Point*, Tai Kok Tsui, Sham Shui Po, Yau Tong, Yuen Long, Tuen Mun*, Tin Shui Wai, Sheung Shui.
When does HKBN charge back Apple product discount?
If the related designated Service plan is unable to be installed/activated successfully within 3 months after registration, HKBN will charge back the related Apple product discount on Subscriber’s bill statement.
What are the support options for Apple Genius Bar?
In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.
What kind of warranty do I need for HKBN?
All accessories, user manual, unfilled warranty sheet and non-activated service pass as well as premium (if applicable) should be returned to HKBN as well. If you have registered for product warranty or have activated the relevant service (if applicable), HKBN will not replace the product.