What are three common consumer complaints?
- Long Wait on Hold.
- Unavailable or Out of Stock Product.
- Repeating the Customer’s Problem.
- Uninterested Service Rep.
- Poor Product or Service.
- No First Call Resolution.
- Lack of Follow Up.
- New Product or Feature Request.
What is the consumer complaint process?
You submit a complaint about an issue you have with a company about a consumer financial product or service, or another government agency forwards your complaint to us. You will receive email updates and can log in to track the status of your complaint.
How to file a consumer complaint in Texas?
If you spot price gouging or experience unfair or unlawful business practices, please file a complaint online or call our Consumer Protection Hotline at 1-800-621-0508. How do I file a consumer complaint? What are the latest scams against Texans?
Which is the best company for flooring installation?
Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee. Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free.
What’s the best way to customize your flooring?
Just be sure to check the flooring samples before ordering. Have a company design your floors: Several dealers customize flooring using photos, sketches and artwork provided by homeowners. Best materials for customizing: Carpet tiles and ceramic and porcelain tile are ideal for customization.
Can you file a complaint with the Consumer Protection Division?
Complaints filed with the Consumer Protection Division are potentially an open record. This means any member of the public may file an open records request and view your complaint. Upon filing your complaint, the Consumer Protection Division will review it.