Useful tips

How do I reset my Optus password?

How do I reset my Optus password?

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  1. Open the My Optus app.
  2. Click the menu in the top left corner.
  3. Click Forgot your details.
  4. Choose Forgot password or Forgot email depending on which details you need to recover. If you’ve forgotten both, start by recovering your email.
  5. Follow the prompts to reset your password or recover your email.

How can I email Optus?

We don’t have an email you can use for customer support. If you are having some issues with your service you can chat with us via the My Optus app, or send our social media team a message on Facebook or Twitter.

How do I create a new Optus email address?

This can be done directly in My Account just follow these steps: Login into your My Account > On the dashboard – scroll down > click on your username to expand > Click on Settings (right hand side) > Click Manage next to Optus email account > Add email account > Fill out page (full name, username, password) > press ok.

Why can’t I log into Optus webmail?

Re: Can’t log-in to webmail So you’re trying to log in with your username & password on this page? If so & still not working, contact our faults team on 131344 as we may need to reset your password for you so that you can access the account.

What is my Optus router username and password?

The Optus User Guide says the Username is Optus and password is the same as your wi-fi one and which is the same as on your magnet that came with the modem.

How do I change my Optus Internet name and password?

How to change my wireless name and password (Optus-CG3000)

  1. Click Wireless Settings.
  2. Change wireless name in the Name(SSID) field.
  3. Change password in the Pre-Shared Key field.
  4. Click Apply to save changes.

How do I talk to a real person at Optus?

What can we help you with?

  1. 1300 417 220. Mon – Fri: 8am – 9pm. Sat: 9am – 7pm. Sun: 9am – 6pm.
  2. 133 937. Mon – Fri: 8am – 8pm. Sat: 9am – 5pm.
  3. 133 937. 8am – 8pm, 7 days a week.
  4. 1300 555 241. Mon – Fri: 8am – 7pm (AEST) Sat: 9am – 5pm (AEST)

How do I send an email to a mobile number Optus Australia?

Just address an email to [email protected], include the content in the email body, and click send. No software download required. Fully integrate SMS into MS Outlook 2000-03.

How many email accounts can I have with Optus?

If you want to create additional OptusNet email addresses for your family, you can add secondary email accounts. With a secondary email account you can access your own, free OptusNet email address and mailbox. The account holder can add, change or remove up to 14 additional secondary email accounts.

Can I keep my Optus email address?

We’re able to keep a reservation on your email address/username for 90 days. I need your full name, DOB and the Optusnet email address. If you did want to keep your email address for longer than the 90 day period, you’d need to sign up for a prepaid or postpaid mobile broadband service.

Is there an app for Optus webmail?

The My Optus app is a self-serve tool that allows you to manage your Optus account on-the-go. You can pay your bills, check your usage, change account settings, message us and more. Note: In order to access the full capabilities of the My Optus app, you need to log in using your My Account email and password.

Why does my email keep saying Login failed?

An “Authentication Failed” error means the email server cannot verify that your email access is authorized. This is typically due to a mistyped password, but it can also be caused by an incorrect username, connecting to the wrong server, or blacklisting. Update the password to your new case-sensitive password.

What can I do with my Optus account?

Check out the My Optus app to monitor your usage, check and pay your bills, message us for 24/7 support and more. Manage all your services easily with My Account. View your bills, check your usage, update your settings and so much more. Need help with your account?

How to search for an email address on Optus?

Locate the field with the text ‘Search Mail…’, that appears on the upper right hand side of the ‘Email’ tab. Click the arrow that appears on the left hand side of this field. A new ‘Search’ tab will appear, displaying the search results. Please note: Searches are conducted on emails in the folder you are currently accessing only.

How can I reduce the size of my Optus mailbox?

To reduce the size of your mailbox, delete any unwanted emails. Make sure to remove emails from your Spam, Deleted Items and Sent Folders. Click here for more help understanding the size of your OptusNet mailbox. Have a Question About Email?

What happens if I don’t send an email to Optus?

If no email is selected, this button will be greyed out. If you have selected an email in your inbox, clicking on this button will allow you to send the email to the Trash folder. It will then be permanently deleted after 7 days. If no email is selected, this button will be greyed out More Menu.

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