Common questions

Can you get a refund on a Groupon deal?

Can you get a refund on a Groupon deal?

For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. After that, all sales are final unless stated otherwise in the Fine Print. However, the customer’s unredeemed voucher is always worth at least the amount paid for it.

Will Groupon refund Covid?

Tickets purchased through Groupon Events are non-refundable; 14-day cancellation rights do not apply. We are actively in touch with our partners and will let you know as soon as possible if your event is cancelled or rescheduled, and we’ll issue a refund at that time.

How do I cancel my Groupon deal?

How to Cancel an Order

  1. On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
  2. Select the order you want to cancel.
  3. If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
  4. Follow the steps provided to complete cancellation.

What is Groupon Bucks refund?

Groupon Bucks received as a refund of the amount you pay will be added to your account by Groupon. Groupon Bucks received as a refund of the amount you pay do not expire. Groupon Bucks acquired through Groupon gift cards are governed by the terms and conditions disclosed on or distributed with the specific gift card.

What happens if you don’t use a Groupon?

You have 24 hours to use them to purchase a new voucher or vouchers. If you don’t make any purchases with your Groupon Bucks within 24 hours, you forfeit your Bucks and Groupon restores the face value of your expired voucher. That’s one of the few times a traditional Groupon voucher can lose its face value.

What is trade in voucher on Groupon?

We always hope you enjoy the deal you purchase, but if you change your mind about it, Trade In lets you swap it out for something brand new. When you trade in a voucher, you’ll receive Groupon Bucks you can use immediately to buy a different Local deal.

What happens if I don’t use my Groupon bucks?

Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. Groupon Bucks will expire one hundred and eighty (180) days after the issue date, unless otherwise specified at time of issuance or in these Terms of Use.

How do I cash out my Groupon bucks?

Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. Groupon Bucks will expire one hundred and eighty (180) days after the issue date, unless otherwise specified at time of issuance or in these Terms of Use….

  1. Promotional Activity.
  2. Refunds.
  3. Groupon Gift Cards.

Why does Groupon make you wait 24 hours?

Once the Groupon Bucks credit is deposited in your account or is pending, you will have twenty-four (24) hours or another time period otherwise designated by Groupon (“Trade-In Window”) to use the Groupon Bucks credit to purchase another Voucher-based Merchant Offering.

Do you get a refund on a Groupon order?

After thirty days of delivery, all items purchased through Groupon Goods are non-refundable and all sales are final. Returns must be shipped with a Groupon-provided return label in order for your return and refund to be processed.

When do I get my Groupon vouchers back?

According to Groupon’s return policy, you can receive refunds under the following conditions depending on the item you’re returning: Local Deals — These items can be returned for a refund within 3 days of purchasing them. Groupon Getaways — You can refund Groupon Getaways any time before the “book-by” date.

Do you need a return label for a Groupon ticket?

Returns must be shipped with a Groupon-provided return label in order for your return and refund to be processed. Please see here for additional information on return labels. Most tickets purchased through GrouponLive are Final Sale, unless otherwise stated in the Fine Print.

How long does it take to cancel a Groupon deal?

Local Deals — Groupon allows you to self-cancel within one day; after this point, you may not be able to self-cancel. Groupon Getaways — Groupon’s cancellation policy for getaways varies depending on the fine print of the getaway.

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