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How do I contact Aafes?

How do I contact Aafes?

0800 8216500
Army & Air Force Exchange Service/Customer service

How do I file a complaint with Aafes?

To file a complaint, contact 1-800-527-6790 (option 6, then option 1) or [email protected] and you will be provided the required documents.

What is Shopmyexchange?

The Exchange and its shopping website,, are for the exclusive use of authorized Exchange customers throughout the world. All others may call 1-800-527-2345 (toll-free in the U.S.) to reach Customer Service.

What is Aafes return policy?

Items must be returned within 90 days, except as follows: 30 days: Jewelry, watches, camcorders, televisions (must be in original box), digital cameras, furniture, mattresses, major appliances and DLATS (government-issue clothing).

What is your military service number?

The following formats were used to denote U.S. military service numbers: 12-345-678: United States Army and U.S. Air Force enlisted service numbers. 123-45-67: United States Navy enlisted service numbers. 1234-340: United States Coast Guard enlisted service numbers.

Is a military Star Card worth it?

Though the MILITARY STAR Card is available only to members of the military, it offers one of the best overall credit card packages available, even when compared with credit card offers by major banks. The low-interest rate, plus the generous rewards and discount programs make the card too good to pass up.

Can veterans shop at the PX?

Actually, you can. Starting in 2017 all honorably discharged veterans could shop at the Exchange online, but not on base. And starting January 1, 2020, the Department of Defense expanded those shopping privileges to in-store military exchanges, the commissary and MWR resale facilities.

How long do you have to be in the military to be considered a veteran?

Now, under the new law, anyone eligible for reserve component retirement benefits is considered a veteran, said Krenz. “Anyone who has reached 20 years of service, even if they were never activated on a [federal] order for more than 180 days outside of training, will now be considered a veteran,” he said.

Can I use my military Star card at Walmart?

A new credit card offered through the Army and Air Force Exchange Service will allow users to charge purchases at any stores — on or off base — that accept MasterCard. The current Military Star credit card, which is run solely by AAFES, can be used only at military exchange stores.

Is the commissary tax free?

– The commissary surcharge – the 5 percent added to every customer’s bill – is not a tax. Commissary surcharge dollars, however, may only be spent on building, modernizing and maintaining commissary facilities and store equipment.”

What is a good refund policy?

The best Policy you can have is the simplest one. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. Any product you return must be in the same condition you received it and in the original packaging.

What is military base exchange?

A Base Exchange (BX) (US Air Force terminology: also referred to as a Post Exchange (PX) on Army posts, Navy Exchange (NEX) on Navy installations, Marine Corps Exchange ( MCX ) on Marine Corps installations and Coast Guard Exchange (CGX) on Coast Guard installations) is a type of retail store operating on United States military installations worldwide

How do you pay a military star card?

Visit the Military Star Card website at to make an online payment. After logging in, click on the “member services” tab and then click “payment methods.”. You can either make a one-time payment or set up recurring payments. If you’re making a one-time payment, you can choose to store bank account information…

What is military star card?

The Military Star card is a credit card issued by the Army and Air Force Exchange Service (AAFES). Military Star cards may only be used at AAFES-owned stores, such as Base Exchange (BX), Post Exchange (PX), Navy Exchange (NEX) and Marine Corps Exchange (MCX) stores. Military Star cards may also be used to purchase items from

What is military post exchange?

Post Exchange. Abbr. PX. A service mark used for a store on a military base that sells goods to military personnel and their families or to authorized civilians.

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