How do I contact Public Mobile customer service?

How do I contact Public Mobile customer service?

Get support

1. Our chatbot SIMon.
2. Self-Serve.
3. Dialing *611 on your phone.

How do I deactivate Public Mobile?

To stop your payments to Public Mobile and to deactivate your account, follow the steps below:

1. Log into your Public Mobile online account.
2. Disabled the auto-pay feature.
3. Remove your credit card details from your account.
4. All done! Your service will be shut off automatically at the end of the billing cycle.

Does Public Mobile have customer service?

The Public Mobile Customer Support Agents If the Community is stumped by your question or if you have an account specific issue, then it’s time to contact our super-knowledgeable Customer Support Agents.

Is public mobile owned by Telus?

Public Mobile has been bought by Telus, eliminating the small company from Canada’s wireless landscape and leaving Wind Mobile and Mobilicity as the remaining cellphone startups from the federal government’s efforts to create more competition almost five years ago.

How do I talk to someone at Lucky Mobile?

You can access some of our self-serve options by dialling *LUCKY (*58259) free from your Lucky Mobile phone, or by calling 1 833-88-LUCKY (1 833-885-8259) from a home phone, and following the prompts.

How good is public mobile coverage?

Since Public Mobile leverages the Telus network, you can expect strong 3G and 4G LTE coverage across the country! Update: There are no longer any 4G talk and text plans available, just a 4G data only plan remains. Their coverage is pretty solid and rarely hear of customers having any issues.

How do I stop AutoPay on public mobile?

Re: Leaving public mobile how to stop autopay

1. Click on the Payment tab.
2. Click on Manage AutoPay.
3. Click on ‘Remove AutoPay’.

Does Public Mobile charge activation fee?

There is no activation fee, only fee is 10$ sim card fee plus applicable taxes.

Is Public Mobile closing?

Telus says it will start shutting down Public Mobile’s cellphone network in May, moving the more than 260,000 discount customers to its main network over a period of several months. Telus, which bought Public Mobile last fall, says it is making the switch because the small carrier’s network uses old technology.

Who is the carrier for Public Mobile?

Telus Mobility
Network. Public Mobile uses the Telus Mobility 4G LTE network.

Is there an email address for Public Mobile?

Public Mobile doesn’t offer phone, e-mail or social media support – all interactions with customer service = moderator team start with a private message here in the community. https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-our-Support-structure/m-p/16…

What do you need to know about public mobile?

What You Need To Know Owned by Telus, Public Mobile offers 3G and 4G mobile service using the Telus network. Known for their customizable bundles, they offer greater flexibility than many prepaid carriers. Their 10-day bundle is a great option if you only need occasional service or a temporary line.

Is the public mobile network owned by Telus?

Owned by Telus, Public Mobile offers 3G and 4G mobile service using the Telus network. Known for their customizable bundles, they offer greater flexibility than many prepaid carriers. Their 10-day bundle is a great option if you only need occasional service or a temporary line.

What do I need to transfer my public mobile number to?

The account from which you are transferring the number must be assigned to the same name and address as your Public Mobile account. The account you’re transferring from must be in good standing–including payment of any fees resulting from porting the number.