Common questions

How long is ubiquiti warranty?

How long is ubiquiti warranty?

UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the product(s) furnished hereunder (the “Product(s)”) shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation.

Does Ubiquiti offer extended warranty?

Intec Micros are doubling down and offering our customers a 2 Year Warranty as STANDARD* on all Ubiquiti hardware purchased from 1st April 2021. As an exclusive offer to our valued customers, we are offering an extra year of cover ABSOLUTELY FREE, on any Ubiquiti hardware purchased from Intec Micros.

What is unifi warranty?

1. Telekom Malaysia Berhad (TM) warrants this unifi Plus Box (“Product”) against defects in material and workmanship for twelve (12) months (for new installation) or twenty-four (24) months (monthly recurring charges subscriber), from the purchase of the Product or point of installation, whichever is applicable.

How does Unifi RMA work?

You have to request an RMA online and wait for it to be approved. Then you have to ship the brand new item to them. Then you have to wait for them to receive the item and process it. At this time, you’ll get an email stating that they have received your item and you can expect shipment in 1-2 weeks.

Where can I find my ubiquiti serial number?

Ubiquiti devices will have a MAC ID number printed on a small sticker or on the device itself. This information can be found on the back panel or on the underside of devices.

Do I have to pay for RMA?

This completely depends on the place you bought the merchandise. Some will ask you to pay shipping and handling others don’t. You can always contact the company and check and see if the RMA is going to be taken care of or not.

How long does Ubiquiti take to ship?

Ubiquiti Networks UniFi AP AC Long Range. Usually ships in 5-7 business days.

How do I find my ubiquiti MAC address?

There are three ways to find the base MAC address:

  1. Found on the label on the back panel or underside of the device (depending on the model).
  2. Use the Ubiquiti Device Discovery Tool to find the Hardware Address (MAC address).
  3. Log into the device using a Console or SSH connection and run the show version command.

How do I know my UniFi AP?

Quickly Flashing Green This is used to locate an AP. When you click Locate in the UniFi Controller software, the AP will flash. It will also display the location of the AP on the map. Steady Green Indicates the device has been successfully integrated into a network and is working properly.

What does an RMA cover?

An RMA (return merchandise authorization) is a numbered authorization provided by a mail-order merchant to permit the return of a product. Most mail-order businesses have a policy concerning returns. Some companies allow only defective products to be returned; others allow any software to be returned if it is unopened.

How does RMA return work?

How does an RMA work? A Return Merchandise Authorization (RMA) is used when a customer wants to return merchandise. The form is filled out by the client and then sent to the seller, based on the seller’s return policy the client might get an RMA number, which means the seller is accepting the return of the merchandise.

Where does Ubiquiti store ship from?

Our warehouse is located on the outskirts of Prague (Ubiquiti International Holding B.V., odšt? pný závod, U tabulky 3020, 193 00 Prague, Czech Republic).

What does the Ubiquiti limited product warranty mean?

Limited Product Warranty. UBIQUITI warrants that the product(s) covered hereunder (the “Product(s)”) shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI under normal use and operation.

Where can I get support for my Ubiquiti account?

Offered by Ubiquiti Inc. We offer live chat or email support for technical issues, other inquiries are addressed via email. For support with Beta or Early Access products, please visit the Ubiquiti Community.

Can you buy Ubiquiti products from a reseller?

Please protect yourself and your UBIQUITI product by ensuring that you only purchase UBIQUITI products from an authorized reseller. If you have any questions about authorized distributors or resellers, please visit our website at .

Can you replace Ubiquiti products without a RMA number?

No Products will be accepted for replacement without obtaining an RMA number from UBIQUITI during the warranty period. Any returned Products must be received at UBIQUITI’S facility freight prepaid in accordance with the RMA process of UBIQUITI prior to replacement of any returned Products.

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